Privacy Policy

We may collect: name, email address, phone number, your business type, the service you are interested in, and the content of any message you send us through the website. When you submit an enquiry we also record your IP address and the date/time of submission for security and fraud-prevention purposes. If you engage our services, we collect the financial and tax information necessary to perform that work.

We use your information to respond to enquiries, provide and administer our accounting, tax and advisory services, meet our legal and regulatory obligations, secure and improve our website, and (where you have opted in) send you relevant updates. We do not sell your personal information.

Our website uses a strictly necessary session cookie for the administrator area only. We do not use third-party advertising or tracking cookies. Your browser can be configured to refuse cookies, though some features may not function.

We may disclose information to third parties who assist us in operating our business (e.g. IT, email and regulatory bodies such as the ATO and ASIC) where required to deliver our services or comply with the law. We require those parties to protect your information to a standard consistent with this policy.

Some of the service providers who help us operate our website and email systems (for example, our email delivery and cloud infrastructure providers) may store or process information on servers located outside Australia, including in the United States. Where we disclose information overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles (APP 8).

We take reasonable technical and organisational measures to protect your information, including encryption in transit (TLS), encryption of database backups at rest, restricted and logged administrative access, and hardened infrastructure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We maintain a data breach response plan. If a data breach is likely to result in serious harm to affected individuals, we will notify those individuals and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to meet legal, accounting and tax record-keeping obligations (which for taxation records is generally at least five years). Website enquiries are automatically purged after our retention period, and we securely delete or de-identify information when it is no longer required.

You may request access to, or correction of, the personal information we hold about you, and you may ask us to delete it where we are not required to retain it. To make a request, or to raise a privacy concern, contact us using the details below. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

We may update this policy from time to time. The current version is always available on this page with its “last updated” date.

Inspiro Quest Bookkeeping & Business Solutions
Inspiro Quest Pty Ltd · ABN 00 000 000 000
Level 1, 100 Collins Street, Melbourne VIC 3000
Email: hello@inspiroquest.com.au
Phone: 1300 123 456